POLOCIES & pROTOCOLS

Updated Policy & Notice

IMPORTANT INFORMATION

In light of the changes in vaccination rates and a decline in infections from Covid as well as changes in the recommendations of the CDC, the Board of Directors of the Granada Theatre has changed its policy on mask mandates and proof of vaccination effective immediately. There will be no restrictions based on masks and/or proof of vaccination. The only exception may be if a specific performer’s contract requires proof of vaccination or masks. We have had specific performers that have had such requirements in their contracts. If that is the case, then we have a contractual obligation to that performer.

The Board wants to note that all patrons should know that there is a risk of being with unvaccinated people and the Granada cannot guarantee or ensure that a patron might be infectious and enter the Theatre. All patrons are attending at their own individual risk. The Granada hopes that all patrons, staff, and performers will have a safe and wonderful experience.
This policy is in effect immediately on March 17, 2022.

Emporia Granada Theater Alliance

POLICIES & PROTOCOLS

  • Hand sanitizing stations are available at all lobby entrances.
  • High-contact surfaces (door handles, countertops, etc.) will be wiped down and sanitized before, during and after each event.
  • All theaters, lobbies, restrooms and concession areas will be cleaned and sanitized before, during and after every event.
  • Venue cleaning will be conducted according to CDC guidelines. The theaters will be disinfected with an Ultra Low Volume Fogging System.
  • The Main Office is currently open for walk-up sales.
  • The Main Office can be reached by phone at (620) 342-3342 from 10 a.m. to 4 p.m. Tuesday through Friday.
  • Tickets can be purchased online.
  • We have a 100% No refund policy; Ticket Purchases are non-refundable, and all sales are final. 

  • If you have been exposed to COVID-19 recently, or have symptoms of COVID-19 (including fever, cough, or shortness of breath), please stay home and help us keep everyone safe.
  • We will provide credit vouchers in the event of illness.
  • You agree to physically distance and follow all safety protocols in the Center’s venues. This includes wearing a mask or facial covering at all times except when seated for the performance.
Learn more about our response to COVID-19